Accessibility Information

GENERAL

Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person, may cause difficulties for another person. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs. 

ACCESSIBILITY ON THIS WEBSITE

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

DISCLAIMER

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

THIRD PARTY WEBSITE

Our website may use third-party add-ons or “plug-ins” for certain functions, such as video players, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website, and are not responsible for those elements which we do not control.

WE ARE HERE FOR YOU

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.

Simply send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to: info@bluestarnutraceuticals.com.

In contacting us by email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your:

Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).

ACCESSIBILITY ASSISTANCE

If you have difficulty using or accessing any element of this website or on any BLUE STAR NUTRACEUTICALS® (“BLUESTAR”) mobile app or tool, please feel free to contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

GOAL OF ACCESSIBILITY FOR ALL

BLUESTAR desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website and other technology platforms.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of BLUESTAR’s technology a successful and enjoyable experience.

ACTIONS

We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites and other technology.

ONGOING EFFORT

Although we are proud of the efforts that we have completed and that are in-progress, we at BLUESTAR view accessibility as an ongoing effort.

FEEDBACK

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.