Frequently Asked Questions

Product questions

Maybe one. Maybe all of them! ;) Email us at - we have certified nutrition and training specialists on staff who are here to offer free support and help you reach your goals!

Absolutely! Every Blue Star Nutraceuticals supplement is 100% safe for everyday use.

Every Blue Star Nutraceuticals supplement begins with in-house research and development. After rigorous testing and qualification the formulas are manufactured in a certified GMP facility and third-party tested for quality and control.

The absolute best place to buy Blue Star Nutraceuticals is right here - on our official online store. We do have personal relationships with a select number of retailers in North America and throughout the world. If you're unable to purchase online, email us at and we'll be happy to point you in the right direction.

General Questions

Please contact within 24 hours if there is a problem with the order you received. All returns must be made within 60 days of your purchase.


Blue Star Nutraceuticals allows you to return your products within 60 days of purchase, in any condition, for a full refund.*

Promotional items such as free samples, T-shirts and shaker cups must also be returned along with the original products. Full refunds may not be granted if these items are not included in the return shipment.

Please note that shipping and handling is non-refundable.

Before returning your products, please be sure to obtain a confirmation number from our return department or your package will not be accepted.


1. Send an email to with the subject: Return Authorization Code Request

2. We will respond to your email with a Return Authorization Code and a mailing address for you to send to

3. Clearly write your Return Authorization Code on your package and mail it to the address we provide

*The returned product must arrive back to us within 60 days of the date of your purchase. The buyer is responsible for any associated shipping and handling fees of returning the products.

**Only orders placed through the Blue Star Nutraceuticals' official website at: will be eligible for the Guarantee60 program.

We currently accept Visa, Mastercard and American Express.

Shopping at is guaranteed to be safe and secure! We use 256 bit Secure Socket Layer encryption and we do not store any of your personal information on our site. We take your personal security very seriously.

Orders shipping within North America are sent via USPS and usually arrive within 2-4 days. Orders shipping to the rest of the world will usually arrive within 2 weeks once the order has been picked and processed..

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